Indulge Your Quality Cravings

Effective Date: January 1, 2024

Information We Collect

Quality Cravings collects information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

• Personal identification information (name, email address, phone number)
• Billing and delivery addresses
• Payment information (processed securely through encrypted systems)
• Dietary preferences and restrictions
• Order history and preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you important information about your orders and our services
• Personalize your experience and improve our services
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our business
• When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure, PCI-compliant systems.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Quality Cravings LLC
847 Broadway Street
New York, NY 10003
Email: [email protected]
Phone: +1 (212) 555-0187

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using Quality Cravings' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use our services.

Service Description

Quality Cravings provides premium gourmet meal delivery services, custom meal planning, and special event catering. All meals are prepared by professional chefs using high-quality ingredients.

Ordering and Payment

Orders must be placed through our website or by phone. Payment is required at the time of ordering. We accept major credit cards and digital payment methods. All prices are subject to change without notice.

Delivery and Fulfillment

• Delivery times are estimates and may vary due to weather, traffic, or other circumstances
• You must be available to receive your order at the specified delivery address
• We are not responsible for orders left unattended at your request
• Special dietary requests must be communicated at the time of ordering

Cancellation and Refunds

Orders may be cancelled up to 4 hours before the scheduled delivery time. Cancellations made within 4 hours of delivery may be subject to a cancellation fee. Refunds are provided for cancelled orders and quality issues.

Quality Guarantee

We stand behind the quality of our meals. If you are not satisfied with your order, please contact us within 24 hours of delivery, and we will make it right.

Limitation of Liability

Quality Cravings' liability is limited to the cost of the order. We are not responsible for any indirect, incidental, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at:

Quality Cravings LLC
847 Broadway Street
New York, NY 10003
Email: [email protected]
Phone: +1 (212) 555-0187

Effective Date: January 1, 2024

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Authentication cookies to keep you logged in
• Shopping cart cookies to remember your orders
• Security cookies to protect against fraud

Performance Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about page visits, time spent on pages, and any errors encountered.

Functional Cookies

These cookies allow our website to remember your preferences and provide enhanced features such as:

• Remembering your delivery address
• Storing your dietary preferences
• Customizing content based on your location

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our marketing campaigns.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Cookies

We may allow third-party services to place cookies on our website for analytics, advertising, and social media functionality. These third parties have their own privacy policies.

Contact Us

If you have questions about our Cookie Policy, please contact us at [email protected]

Digital Millennium Copyright Act Policy

Quality Cravings respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide us with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information (address, phone number, and email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner

DMCA Agent

Please send DMCA notices to our designated agent:

Quality Cravings LLC
DMCA Agent
847 Broadway Street
New York, NY 10003
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that the material was removed by mistake
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate the accounts of users who are repeat infringers in appropriate circumstances.

General Data Protection Regulation (GDPR) Compliance

Quality Cravings is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all European Union residents.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for processing your personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where processing is necessary for compliance with legal obligations
• Legitimate Interests: Where processing is necessary for legitimate business interests

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Rights Related to Automated Decision-Making: Protection against automated decision-making

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at:

Email: [email protected]
Address: Quality Cravings LLC, 847 Broadway Street, New York, NY 10003

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

International Data Transfers

When transferring personal data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local supervisory authority.